Part of the Process

Photo by  Andres Urena  on  Unsplash This week I'm going to reflect on a year and bit of using two voice assistants - Alexa and Siri. Although much the same would apply to Google Home. I must start by saying I love Alexa and the echo dot. She does just enough and is unobtrusive enough in my life that I'm not a slave to her ... in the same way as a smartphone. Last month I wrote about one aspect that "we" have not looked into enough - privacy.  “I think it will make for a perfect alarm clock”  Trusted Reviews - Amazon Echo Spot Here it looks like part of the problem with technology is the uncritical approach of what could go wrong, in building and selling. There is no mention of privacy concerns apart from throw away comment about a "mute" feature. As well as the obvious issue of an internet connect camera in our bedrooms. I have been thinking about other issues related to a mindset used to personal in more common use areas. So I have done some di...

T his week I was at the Travel Technology Initiative's Summer Forum . The subject was the new EU (and UK!) data protection laws. These are due to come into force in May 2018. It's a large topic where the individual member state's laws and guidance are evolving. There were three main points that I picked up from the presentations. First from Dai Davis , GDPR expert at Percy Crow Davis & Co. His lively presentation talked about how a large part of the change is in how rights communicated. Before this was by "fairness" through registration of usage with a central body. The shift is to transparency by informing individuals directly. This means that the consumer mindset could then shift to match how legislation is framed. For example, with the repetition of many companies holding personally identifiable information now having to inform what they are collecting and how they are processing it. Currently, awareness isn't high and the compensation not high eno...