CONFERENCE: TTI Summer Forum 2017 – Getting to Grips with GDPR
T his week I was at the Travel Technology Initiative's Summer Forum . The subject was the new EU (and UK!) data protection laws. These are due to come into force in May 2018. It's a large topic where the individual member state's laws and guidance are evolving. There were three main points that I picked up from the presentations. First from Dai Davis , GDPR expert at Percy Crow Davis & Co. His lively presentation talked about how a large part of the change is in how rights communicated. Before this was by "fairness" through registration of usage with a central body. The shift is to transparency by informing individuals directly. This means that the consumer mindset could then shift to match how legislation is framed. For example, with the repetition of many companies holding personally identifiable information now having to inform what they are collecting and how they are processing it. Currently, awareness isn't high and the compensation not high eno...