Part of the Process

I have recently begun a new chapter of my life in  #travelte ch  - and I’m still excited to be joining  Jamal Whorms-MonDésir  and  Andrew Diggle  as co-founders and part of the flamboyance🦩 at  WayFare  🛫 The "Jetscape Navigator" of the team ;-) In a lot of ways it’s continuing the same long term mission as  15below  in improving  #paxex  and  #cx , making travel systems suck a little less. However, the move from B2B to B2C opens up new ways of fulfilling that. There is so much we can do in the search, inspiration, and booking spaces to make things easier and more social Trying to avoid the cliched phrases of unprecedented times and new normal , there are two aspects that need to be addressed in getting people back flying - 1) minimising the physical risk to passengers' health and 2) financial risk from cancellations. We are looking at how we can use layaway for the airfare portion to help alleviate the financial i...

A meetup that was a bit different for me last night, organised by the Monzo bank's community team. They have had events in their office in London and have expanded this to a roadshow visiting different locations around the UK. Luckily for me they came to Brighton a couple of streets away from my office. Monzo is a new take on banking that makes use of technology to innovate. It's similar to  Root , which is really bare bones "build your own bank", or Entropay , which is going for those that want to easily create online virtual cards. But Monzo is going for a standard bank product, at the center of your finances and re-imagined in a swish app way. It's an overused cliche, but in terms of experience it's like Uber comparing to traditional taxis. I like the product and what they are try and do to help people . The two talks were “Inside the Partnerships Team” by a developer in that team and "Working from home - not remotely difficult!" (Remote worki...