CONFERENCE: The Lean Event, Brighton and Phocuswright Europe, Dublin 2016
I have been struggling to write a summary of The Lean Event and Phocuswright Europe as they both packed in so much content, I have so many notes to read through! Taking the two together it's clear to me that they are natural complements. Indeed Umesh Pandya's talk on "Learing to build wayfindr: independant travel for blind people" would not have been out of place at Phocuswright, just as Gary Morrison's afternoon keynote on Expedia Worldwide could have been a Lean Event session on lean in the enterprise. So i'll pick a couple of sessions from each to talk about. From The Lean Event There were so many good sessions over the two days, but I'll briefly talk about Jared Spool's keynote on "Building a winning UX strategy" for this insight on Innovation alone - innovation is the space between current experience and aspirational experience. The simplicity of looking at innovation as gap between frustration and aspiration/delight was qui...