One thing that I would expect to see more in agile literature are Grice's conversational maxims (Grice 1975)
Maxim of Quantity:
- Make your contribution as informative as is required for the current purposes of the exchange.
- Do not make your contribution more informative than is required.
- Do not say what you believe to be false.
- Do not say that for which you lack adequate evidence.
- Be relevant.
- Avoid obscurity of expression.
- Avoid ambiguity.
- Be brief (avoid unnecessary prolixity).
- Be orderly.
Another piece of research that we can look for lessons in producing good user experiences is the work of Cherry (1953). This was a great favourite to quote at university in our HCI classes, so has stuck in my mind. Here Cherry introduced the cocktail party problem; you can see similar examples in the mix of fonts, colours and style present in poorly designed brochures, presentations and web sites across the corporate world - as parodied by 27bslash6.com
I am sure that there are plenty more examples of more research that isn't more widely known, I did consider talking about deep structure but Chomsky's papers on the subject aren't as easy to read for a non-linguist as Grice. I will be on the look out for papers in fields such as linguistics, psychology and knowledge management that I can learn interesting lessons.
Further ReadingOn a slightly tangential note which kind of research is best for industry? applied or pure? Shaun Coffey has written a couple of good blog posts on this
- Industry doesn't need applied research, nor does it need pure research
- The dynamics of discovery: use-inspired research and the non-linearity of innovation
ReferencesCherry, E. C. (1953). "Some Experiments on the Recognition of Speech, with One and with Two Ears". Journal of Acoustic Society of America 25 (5): 975–979.
Grice, H. 1975, 'Logic and Conversation', Syntax And Semantics, 3, pp. 41-58, MLA International Bibliography